Bottomhill Palace Hotel in Sylhet

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comments 5

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  Jahangir Alam Jane

  :: 12 May 2018 21:28:52

  everything was perfect... well behaved staff.. toilet is little small...

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  khushi noori

  :: 29 April 2018 10:56:29

  I had a lot of hope for this place looking at there web page and discussion over the phone it seemed a great venue which was discribed as opposite the road to the holy shrine, pictures on their web page show you beautiful rooms with wonderful setting and a nice garden and car park with a restaurant, but in reality when you get there its a different story , though the hotel is opposite the road to the holy shrine . It is about 100meters set back behind some high rise building s and trees towering over .the hotel is on ground floor . being a tropical place the site is a haven for mosquitoes. Once you enter the place you find the staff are dull and miserable. The rooms a small and you feel like you are in a prison as there's no day light and fresh air in the rooms because of tall buildings and trees towering the hotel, there are Windows but dare not open them slightest gap in the Windows and you get rush mosquitoes coming in. In morning they do free breakfast, when got 7am I rang the reception to enquire about the breakfast, but nobody answered so I went out and I found 3 staff asleep on the floor on front loby next to the reception , I woke one up and he said it would 1/2hour for breakfast because it has to brought in from outside restaurant s they don't have one, as I had business meeting I went without as I could not wait half an hour, every time I rang for room service it took at least 20 minutes before somebody showed up and they were miserable and it take ages before they complete your request like getting you a 3 in 1 coffee. Of the three days I stayed there. The staff were miserable and inattentive, the breakfast was always cold and my room was not done up once I asked once and I was told as a single guest my room didn't need cleaning as much, though there was a kettle and cup the coffee was never refilled nor was the cups washed and replaced, my total stay there was like I was prison with some miserable prison officer s When you get here you find the hotel next door 3star rated is cheaper if you talk to the management.with spacious rooms fresh air and no mosquitoes, with restaurant and a gym. In my views the review on the net is either made up by themselves and relatives, I can't see any paying guest giving good reviews like they have.who wants to see staff asleep on the floor blocking your way out first thing in the morning.I definitely won't be going back.

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  S. M. Shahin-ur Hayat

  :: 20 April 2018 18:12:52

  I visited last weekend, nice room, people are very nice and friendly. Room rent includes free breakfast. Car parking is available, although I had to park in another property for road side work (they paid for my parkings and they were very very sorry about that). The only problem was the bathroom was relatively small. I thank for their hospitality.

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  Belal Hossain

  :: 15 March 2018 22:25:12

  It's a nice place with reasonable price. All stuff are very friendly. Manager Mr. Sanjay a good person for the guests. It's location also very comfortable.

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  Swapnil Dhar

  :: 15 January 2018 19:40:08

  It is a very classy cottage type hotel situated beside the famous Dargah gate which is at the centre of the sylhet city. The atmosphere here is also very calm and serene. Service cannot be more good than here. So all in all, it is affordable and charming as well.